Category

Number of days & Conditions to refund

Fashions:-

Tops ethnic set, t-shirts, shirts, jeans, cotton, kids wear, men wear, women wear, watches, suite case, back pack, belt, frame, hand messenger bag, hand sling bag, wallet, footwear & rest of clothing & fashions accessories.

 

· Refund in 3 days and may delay if there is any issue.

· Minimum 3 days to exchange or replacement.

Spectacles:-

Sunglasses, power lenses, powerless lenses, plastic lenses, polycarbonate lenses, high index plastic lenses, anti scratch coating lenses, anti-reflective lenses, contact lenses, uv-blocking lenses, blue cut lenses, and some rest eye lenses and frames.

 

 

· Refund in 3 days and may delay if there is any issue.

· Minimum 3 days to exchange or replacement.

· No refund & replacement to contact lenses.

Home needs:-

Home improvements tools, house hold items, furnishing, sports ,home decors, baby care, toys, fitness equipment, & house hold utensils etc.

 

· Refund in 3 days and may delay if there is any issue.

· Minimum 3 days to exchange or replacement.

 

Electronics accessories:-

Earphones, head phones, cases & covers, laptop, data cable, printers, small home appliance, mixer, grinder, juicer, iron box, electronic water heater, electric kettle, hand blender, sewing machine ,musical instruments, fitness instruments, induction cook top, egg cooker, roti maker, vacuum cleaner, stationary items, books, calculators, remote control & stuffed toys, helmet, car kit bike kit, media player, sports equipments, regional books, pen drive, SD card, hard disk, computer accessories, smart watches, tablet, TV, and rest of electronics accessories etc.  

· Refund in 3 days and may delay if there is any issue.

· Minimum 8 days to exchange or replacement.

· To resolve your issue with your product, we help you by contacting through phone call or with our technical person visit,

· If a defect is found within 7 days after delivery, a same model product will be replaced with no additional charges. But if defects are found after 7 days of delivery, your product will be sent to specific service center to resolve issue.

· Free service will be done by considering terms listed on the products by its company and also if the product warranties duration given by Dvkart is valid.

· In any case, only one replacement shall be provided.

 

Life style:-

Jewelry, footwear accessories, travels accessories.

 

Home:-

Pet supplies & rest of home products, rest of books and more

 

Automotive:-

All automotive spare parts, accessories.

· Refund in 3 days and may delay if there is any issue.

· Minimum 3 days to exchange or replacement.

 

Grocery

· Refund in 3 days and may delay if there is any issue.

· No exchange or replacement.

Home service:-

Painter, mechanic, plumber, sump cleaner, packers & movers etc.

· Refund in 3 days and may delay if there is any issue.

· No exchange or replacement.

 

Printed items:-

Xerox, photo print, mug print, shirt & t-shirt print, pillow print, key chain print, stickers, wall posters/ sticker, mobile cases print, plant seeds, plant, flower pots, glass items and rest of printing items etc.

· No refund

· No replacement/exchange

Foods:-

Bakery items, fruits, snacks, vegetables, food items, prepare food, ice-cream, curry, starters, bread, rice and biriyani, meat, chicken flesh, fish, noodles, beverages, soft drink, juice, soups, salad, quick bites, and rest of consuming food items etc.

 

· No refund

· No replacement/exchange

Health & safety products:-

Safety helmets, safety goggles, safety gloves, medicines & medical store products etc.

· No refund

· No replacement/exchange

Sexual wellness:-

Condoms, fertility kit, lubricant oil, pregnancy kit, sexual massagers, sexual/ pressure enhancement products, and vagina dilators.

· No refund

· No replacement/exchange

 

Pet supplies:-

Pet pads, water trough, &waste bags, aquarium consumables, hair styling, medical products, health care products, grooming kit, inhaler, pet food, pet care product, and pet medical products, etc.

· No refund

· No replacement/exchange

Personal care:-

Men & women beauty care products, creams, talc, lip stick, perfumes, hair oil, hair spray, kajal, lens solutions, conditioner, deodorants, electric ear lenses, eye bro, styling products, face wash, make up kit, mehindi, razors, blades, bath & spa accessories, body & skin accessories, tooth brush, nail care, tattoo stickers, body care, rest of body care products, stickers etc.

· No refund

· No replacement/exchange

Part supplies:-

Balloons, candles, cut outs, marker refills, decorative articles etc.

· No refund

· No replacement/exchange

Jewelry:-

Bangles, coins, glass items, & rest of jewelry items etc.

 

· No refund

· No replacement/exchange

Music instruments:-

Mouth piece cap/pad/set/polish & some tiny parts etc.

· No refund

· No replacement/exchange

Inner wear:-

Bra accessories, boxer, briefs, lingerie sets, pants, garter & vests, etc.

· No refund

· No replacement/exchange

Footwear:-

Oil, glue, shocks

· No refund

· No replacement/exchange

Computer & mobile accessories:-

CDs, DVDs, blank/educational media, ink toner, music, movies, games, software, screen guard applicators, graphic card, processors, mother board, internal hard drives  rams, pen drive, memory car/SD card, pen camera, etc.

· No refund

· No replacement/exchange

Auto accessories:-

Bike & car accessories , oil &wax, scratch removers, car & bike stickers, cleaners, air fresheners, additives lubricants, polish, power steering fluids, sealants etc.

· No refund

· No replacement/exchange